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Fulfillment Policy

Order Processing:

  • Order Confirmation:You will receive an email confirmation once your order is placed and accepted, including order details and estimated completion date. 
  • Purchasing an original work : Please allow 7-14 days for delivery. Each piece is professionally packaged, shipped and insured.  
  • Custom orders: For custom orders, a design and size will be agreed upon.  There is a non refundable installment of 50%. Once the work is completed, the remaining 50% will be paid.  The shipping process will begin upon receiving final payment. 

Shipping:

  • Shipping Methods:  All works are professionally packaged for freight delivery.
  • Shipping Costs:Shipping is included in pricing.
  • Shipping Time:Estimated delivery times vary depending on the shipping method and destination, but generally, you can expect your order to arrive within 7-14 business days. 
  • Tracking Information:We will provide you with tracking information once your order has shipped, allowing you to monitor its progress. 
  • International Shipping:We ship internationally, and customers are responsible for any customs, duties, or taxes that may apply in their country. 

Returns and Refunds:

  • Returns: All sales are final.  There are no returns.  If there are any issues with shipping, please notify me immediately.

Contact Information:

  • For any questions or concerns regarding your order or fulfillment, please contact us at  getsome@benxart.com 

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